Being a small business is a core piece of our identity at HFW Industries, Inc.
It’s simple, really.
This is best for our customers and our employees, the two most important stakeholders in our business.
If a customer has a question about a job we have in our shop, they can call Mark or Bob. If they need help solving a complex material or manufacturing issue, they can call Scott, Matt or Jon and get a quick, personable answer to their question.
If an employee is curious about one of the benefits we offer, they can walk upstairs and ask Dana, who will walk him or her through the specifics.
NO anger-inducing bureaucracy that takes days (or weeks, or months) to get a response.
NO massive, impersonal org chart where everyone is anonymous and you’re tasked with one monotonous job.
NO huge swings in the labor force every time market conditions inevitably go up or down.
These have never been what we are about, and they never will be.
Everyone knows everyone at HFW, and we pride ourselves on our personal relationships with our customers and our team.
We are problem solvers, and our customers and employees are at the very heart of this equation. Our amazing team serves some of the most prominent customers in the industrial world. Staying small and focused has been a big part of that.
Maintaining a lean, performance-oriented environment ensures that our resources can be laser-focused on investing in our great team and processes, continually providing better products and services for our customers. Execution is prioritized, and being small allows us to move quickly. This will allow for continued success.
Like any business, our aim is to grow sustainably. What I have realized, however, is that as we look to grow, the key will actually be to stay small.
This is best for everyone--something we aim for in every decision we make.